Canceling or switching your plan

Plans

Month-to-month

  • More expensive
  • Can be canceled at any time

Annual, paid monthly ("annual plan")

  • Less expensive
  • Implies an annual commitment of 12 monthly payments
  • Your annual commitment will renew automatically, on your annual renewal date, until you cancel
  • Can be canceled within 30 days of purchase
  • Canceling after 30 days of purchase is subject to a cancellation fee equal to 50% of the remaining unpaid balance of the annual plan

Switching Plans

  • All plans can be switched to at any time
  • Month-to-month plans can be switched to any other plan
  • Annual plans can be switched to any other annual plan; the annual commitment automatically renews from the day of the switch
  • When a plan is switched, billing follows this logic

Cancelling Plans

Month-to-month

  • Can be canceled at any time
  • Access to SmartSlides remains until the pre-paid date, but no refund is issued for the 'remaining days in the month'
  • Cancel functionality is available through the Pixellu Account login
  • After cancellation, your service will continue until the end of that month’s billing period, but a prorated refund will not be issued

Annual, paid monthly

  • Can be canceled without a cancellation fee within 30 days of purchase or on the last month of your annual commitment period
  • To cancel early and pay the cancellation fee, contact support at support@smartslides.com
  • Though annual commitments renew automatically, you can cancel your plan without a fee within 30 days of the annual commitment renewal
  • After cancellation, your service will continue until the end of that month’s billing period, but a prorated refund will not be issued

Still need help? Contact Us Contact Us